complaints and implementation of corrective actions; 5. Application of APQP (Advanced Product Quality Planning) where required to achieve products compliant with customer requirements; 6. Definition of improvement plans; 7. Interface with the production...
conversion. Use critical thinking to resolve application issues, train our customers, verify the operational performance and data quality of systems. If you thrive in a a fast-paced role and want to be part of an extraordinary Customer Care Organisation-read...
and non-conformities, ensuring the quality of the finished product and verifying the efficacy of the relative corrective actions
10. Manage customer complaints with related investigation, corrective activities, response and complaint closure
11. Coordinate the...
responsibilities
• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle...
between our customers and our different departments (Engineering, Quality, Customer Service).
6. Conduct customer satisfaction surveys and assist in analyzing and improving customer satisfaction.
7. Weekly travel involved to visit customers and prospects...
in our CRM system
• Work closely with warehouse and logistics teams to ensure proper order fulfillment
• Collect customer feedback and suggest improvements to enhance service quality
• Stay updated on fitness trends and new product offerings in the sports...
documentation related to design, analysis and development
• Execute test for all the software components accordingly with customer requirement and follow the test process defined
• Grant and continuously improve the Swisslog Healthcare product’s quality, by...
suppliers.
You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to...
To strengthen our teams and development, we are looking for Inside Sales Representatives (F/M) who will be working for our subsidiary in Italy.
You will be a key contributor to the success of our sales team and customer satisfaction...
high-quality inbound leads through strategic marketing campaigns. You will have full ownership of demand generation initiatives and leverage your expertise in HubSpot CRM to drive conversion and engagement. This role requires a deep understanding of...
and troubleshooting
• Gather feedback to enhance service quality and customer satisfaction
• Engage in training sessions to stay updated on platform features and changes Requirements
• Fluency in Italian and English' both written and verbal
• Prior experience...
engagement on the continuous improvement contributions.
• Accelerated rate of improvement in functional KPIs aligned to Focused Five (Safety, Quality, Delivery, Profitability, Customer Advocacy).
Critical Candidate Characteristics, Skills and Experience...
and interpersonal skills
• Strong problem-solving abilities and attention to detail
• A customer-focused mindset with a commitment to providing high-quality service
• Ability to manage multiple inquiries in a fast-paced environment
• Familiarity with customer...
market. This role plays a key part in maintaining high-quality master data execution and overseeing data execution from the Shared Service Center. The role is critical for driving efficiency in master data management and ensuring seamless customer service...
carried out in the department that all the criteria detailed in the related work instructions are respected' with the aim of maintaining the quality and safety of the products intended for industrial' various administration tasks related to customer files...