CO).
The primary goal of a Customer Satisfaction Manager is to ensure that customers have a positive experience with Polti’s products, throughout the entire customer journey.
This involves not only managing the external customer service but also...
customer portfolio, ensuring customer satisfaction and retention.
What you’ll need
• 8+ years of proven experience in managing and expanding large customer portfolios.
• Strong customer focus and the ability to thrive in a complex, mission-critical...
le tue conoscenze e sviluppare nuove competenze.I nostri Store Manager sono i nostri Kiko Ambassador, sono responsabili di offrire la miglior CustomerExperience, perseguire le vendite e i KPIs commerciali per lo store coerentemente con la strategia del Brand KIKO...
About the Role
In this strategic and client-facing role, you will be responsible for developing new defense-related business opportunities, managing key customer accounts, and supporting the entire sales lifecycle — from initial contact to contract...
del team Motivi e di un’avventura imprenditoriale che ti permetterà di contribuire attivamente alla crescita del brand, promuovendo un’eccellente customerexperience attraverso un elevato livello di ingaggio e coinvolgimento del team.
La tua missione...
ambassador, ensuring that the store reflects the Ports 1961 image and values at all times.
What we’re looking for:
• 5 to 7 years of experience as Store Manager, preferably in luxury fashion.
• Strong leadership skills with a natural ability to motivate...
Ideal Customer profile(s) based on customers and consumers insights.
• Establish and manage the brand platform of his/her product in strong collaboration with the Category Manager, the communication Team, and the Operational Marketing team.
• Define the...
and Manager to oversee daily Housekeeping Operations, managing staff, ensuring quality standards are met, and providing excellent customer service.
This role is located in Como, Italy.
Qualifications:
• Supervisory and Communication Skills
• Experience...
Vendite e KPI : monitoraggio delle performance di vendita e attuazione di strategie per il raggiungimento degli obiettivi.
• CustomerExperience : creazione di un’esperienza d’acquisto coinvolgente per clienti appassionati di tennis e padel.
• Gestione...
con i team Acquisti, Visual Merchandising, Marketing e Operations per garantire coerenza tra assortimenti, posizionamento e customerexperience;Utilizzare Excel avanzato e Power BI per l’analisi dei KPI, previsioni di vendita e sviluppo reportistica periodica...
management and customer relationship skills
• Ability to analyze customer needs and manage international stakeholders
• Experience working in a matrix organization
Preferred Qualifications That Would Set You Apart:
• Knowledge of similar products and markets...
con i team Acquisti, Visual Merchandising, Marketing e Operations per garantire coerenza tra assortimenti, posizionamento e customerexperience; - Utilizzare Excel avanzato e Power BI per l’analisi dei KPI, previsioni di vendita e sviluppo reportistica...
to significantly impact customerexperience and business outcomes.
• A dynamic, supportive work environment encouraging growth and learning.
• Competitive compensation and benefits.
Key Business Indicators (KBIs) for the Role:
• NPS & GMV: Track...
In Würth Italia sappiamo che ci vuole coraggio per cambiare le regole del gioco, e il nostro obiettivo è di mettere l’innovazione al servizio dei nostri clienti offrendo una customerexperience sempre più all’avanguardia.
Pensi di avere l’audacia...
a key link between the Head Office and the store.
• Brand Ambassador :
Embody company’s culture and values, serving as an ambassador for the brand. Ensure every client has an exceptional experience and handle delicate customer situations when necessary...