range of company products and provide tailored solutions to distributors in the assigned region.
• Expand the customerbase where possible, while maintaining strong relationships with existing customers.
• Ensure smooth and effective communication with...
range of company products and provide tailored solutions to distributors in the assigned region.
• Expand the customerbase where possible, while maintaining strong relationships with existing customers.
• Ensure smooth and effective communication with...
products and provide tailored solutions to distributors in the assigned region.
• Expand the customerbase where possible, while maintaining strong relationships with existing customers.
• Ensure smooth and effective communication with:
• The Customer...
range of company products and provide tailored solutions to distributors in the assigned region.
• Expand the customerbase where possible, while maintaining strong relationships with existing customers.
• Ensure smooth and effective communication with...
customers
• Knowing how to handle customer requests across the board, from the installation phase to the maintenance phase.
• Managing escalation from level 1 NOC and, if necessary, to PMs, Pre-Sales, Sales or Developers
• Execute Check control to...
products and provide tailored solutions to distributors in the assigned region.
• Expand the customerbase where possible, while maintaining strong relationships with existing customers.
• Ensure smooth and effective communication with:
• The Customer...
an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP (via our Digital Customer Success Managers) to our customers. D-CSMs will use a low touch / digital engagement approach in order to provide an excellent...
and updating notes on the database
• Taking care of all customer complaints and escalating as and when necessary to senior management
• Assist senior management by identifying trends and issues
• Act as duty manager to aid effective running of the departmen...