Required Industry Knowledge
• Expertise in CRM' KYC' onboarding and customer's information management
• Leadership experience in a consulting' analysis or architecture environment.
• Private banking/Wealth Management/General investment products and the...
quality team.
• Perform necessary outbound calls to reconnect or follow-up' as part of the CRM campaign.
• Response to Inbound email or whitemail via phone' email or whitemail.
Candidate' profile:
• Advanced level of English.
• Advanced level of Italian...
esterni). Nello specifico: - Sito Web: Gestione dei contenuti, aspetti tecnici e analisi/reporting tramite strumenti di web analytics - CRM e Campagne Paid Media: Gestione CRM e coordinamento campagne SEM (Google Ads) e Social Media Ads (LinkedIn...
di contenuti ? Buona padronanza del pacchetto MS Office, la conoscenza di strumenti CRM costituisce un plus ? Approccio orientato al cliente, proattivo e focalizzato sulla ricerca di soluzioni ? SE RITIENE DI POSSEDERE TUTTI I REQUISITI RICHIESTI, NON ESITI...
apartmentNORMA Group Holding GmbHplaceTortolìlanguagebakeca.itevent_available
Opportunity Management/ Inside Sales Management processes.
• Support all members of Sales team to provide a fast' comprehensive and accurate service to new and existing customers.
• Use of E-CRM tool for lead and opportunity generation.
• Administrative...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
Document all customer interactions diligently in the CRM system for accurate record-keeping. - Collaborate with internal teams to improve service delivery and enhance the overall customer experience. - Stay informed about financial regulations' products...
related to their accounts and transactions.
• Resolve customer complaints efficiently and ensure high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to...
check
• in process.
• Resolve customer complaints and issues promptly' ensuring high levels of satisfaction.
• Document all customer interactions and feedback in the CRM system for record-keeping.
• Collaborate with airline personnel and other departments to...
throughout.
• Resolve customer complaints and technical issues promptly to maintain high levels of satisfaction.
• Document all customer interactions and technical solutions in the CRM system for future reference.
• Work closely with the IT department to...
Administration' Science' or related field
• Strong written and verbal communication skills in English, additional language proficiency may be required
• Demonstrated proficiency in Microsoft Office applications
• Experience with ERP systems and CRM platforms...
CRM/SAP systems a plus
• Knowledge of MS office skills (Excel' Word' Outlook) Desired Skills:
• Strong customer service orientation and communication skills.
• Ability to work collaboratively in a virtual team environment.
• Flexible and adaptable with...