Management.
Your day
-to-day * Handle all requests for guest room reservations, changes and cancellations in according with the established guidelines.
• Follow up on any possible fraudulent reservation that may impact the revenue performance.
• Ensures...
customers and ensure all activities are in alignment with BU/ market needs - Deliver wide spectrum of customer service activities (e.g.' order management' billing' return handling)' in SAP and/or other ERP system - Deliver all orders as executable to...
focus.
• Process orders and handle customers' inquiries via incoming calls' WhatsApp and other channels' when applicable.
• Resolve customer complaints' issues' and inquiries efficiently while maintaining high service standards.
• Conduct outbound calls...
customers.
• Handling of incoming transactions (chat/email/social media) to address queries from various customers.
• Handling technical queries including troubleshooting for client diabetes-devices management software and app.
• Handling requests for free...