products and services via phone' email' and chat in Italian. - Assist customers with account management' including opening new accounts' processing transactions' and addressing concerns. - Provide information about loan options' interest rates' and banking...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customer satisfaction.
- Stay...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
at the reception: check-in, check-out, billing, room changes, providing information, organizing shuttles, etc.Maintain an excellent appearance, a positive attitude, attention to detail, and strong interpersonal skills.Handle guest complaints according...
departments.Guest Profiles (Cardex):Accurately enter information into the Property Management System (PMS).Ensure guest information is always up to date.Concierge Services:Address guest requests for transfers, instructors, restaurants, activities, etc.Provide...
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Lavoro Complaints Management a Ascoli Piceno – Offerte simili: