and resolve complaints from employees and customers.
• Maintain timekeeping and personnel records.
Qualifications
• Technical or Bachelor's degree in engineering or related field.
• Ability in use of Lean and problem solving tools (DM, Takt, PDCA, 5-why...
products' orders' and services through phone' email' and live chat in Italian.
• Assist customers with account management' order placement' and payment issues.
• Resolve complaints and provide solutions to ensure a positive customer experience.
• Document...
service for both the external as well as the internal customers.
• Ensures a correct order management: Quotations' Orders' Deliveries and Invoices.
• Manage product and service complaints.
• Assure fulfilment of the local legal requirements.
• Ensure...
Handle customer inquiries related to financial products' services' and account management via phone' email' and chat in Italian. - Provide clear and accurate information to customers regarding account setups' transactions' and financial services.
- Assist...
customer inquiries regarding streaming services' subscriptions' and technical issues via phone' email' and chat in Italian. - Provide detailed information on content availability' billing' and account management. - Assist customers in troubleshooting...
issues and provide step
-by-step guidance in optimizing their smart home systems.
• Resolve customer complaints and inquiries promptly' ensuring an exceptional customer experience.
• Document all customer interactions accurately in the CRM system for...
in resolving any service
• related issues or complaints efficiently.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with team members to deliver a seamless customer experience and support business...
Responsibilities
• Handle customer inquiries related to e-commerce products' services' and order management via phone' email' and live chat in Italian.
• Assist customers with account creation' order placement' returns' and tracking of shipments.
• Resolve customer...
email' and chat in Italian.
• Provide detailed information about services' plans' and troubleshooting procedures.
• Assist customers with account management' bill inquiries' and service changes.
• Resolve customer complaints and issues efficiently to...
product features' usage' and troubleshooting. - Assist customers with account management' including registration' updates' and troubleshooting technical issues. - Resolve customer complaints and concerns efficiently while maintaining a high level of...
management via phone' email' and chat in Italian.
• Provide detailed information about energy plans' pricing options' and sustainability initiatives.
• Assist customers with account setup' service modifications' and troubleshooting issues.
• Resolve customer...
complaints and issues to ensure a high level of service satisfaction. - Document all customer interactions accurately in the CRM system to maintain comprehensive records. - Collaborate with the logistics team to ensure timely and effective service delivery...