Assist customers in resolving issues related to booking changes' cancellations' and complaints. - Document customer inquiries and interactions in the customer relationship management (CRM) system. - Work closely with other departments' including...
satisfaction.
• Resolve customer complaints and issues promptly and professionally.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with team members to ensure efficient service delivery...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
to ensure a seamless guest journey. Anticipate guest needs and respond proactively to any requests, complaints, or feedback. Ensure compliance with privacy, safety, and security protocols in line with Six Senses and statutory requirements.
Upsell...
Company Description Duties and Responsibilities:Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work...
Under the responsibility of the Director of Operations, your main responsibilities will include: MANAGEMENT &, FINANCE:Ensure the housekeeping department meets financial targets in line with the budgetary objectives set by the Director of...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
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