/Italian regulatory frameworks (AIFA, EMA, Legislative Decree 219/2006).
• Hands‑on experience with Quality Management Systems (QMS/eQMS) and document control processes.
• Proven ability to manage audits, CAPAs, deviations, and complaints.
• Strong...
Lead the management of anomalies, non‑conformities, and customer complaints, ensuring thorough investigations, root cause analyses, and effective implementation of corrective and preventive actions (CAPA). Exercise the Right of Alert and Veto for...
management and product quality complaints to global colleagues and local affiliates.
• Be accountable for the Product Quality Complaints process.
• Contribute to the evaluation and oversight of the Product Quality Complaints process.
• Contribute to medical...
customer communication via phone' email' and chat' strictly in Italian. - Booking Management: Assisting customers with new reservations' changes' cancellations' and general inquiries related to their rentals. - Policy Expertise: Clearly explaining rates...
complaints.
• Clarify to the customers the company policies such as returns and exchanges.
• Perform order management functions: Work with various platforms to track' maintain orders' returns and credits.
• Proactively involved in maintaining up-to-date...
solutions. Your responsibilities will include addressing inquiries related to financial products' account management' transaction processing' and resolving any customer issues that arise. If you are passionate about finance' possess excellent communication...
Assist customers with account management' service activation' and troubleshooting technical issues. - Provide clear information on product features' mobile plans' and promotional offers. - Resolve customer complaints and issues effectively' ensuring...
management' and troubleshooting technical issues.
• Offer guidance on course content and resources available on our platforms.
• Resolve customer complaints professionally and effectively.
• Document all customer interactions and feedback to enhance service...
and ensuring effective resolutions.
• Resolve guest complaints efficiently while ensuring high levels of guest satisfaction and retention.
• Coordinating guest experiences, such as reservations, tours, and special requests.
• Supporting room inventory...
projects and services.
• Assist clients with project specifications' timelines' and materials usage.
• Provide accurate information and documentation to support customer projects.
• Resolve customer complaints and issues in a professional and efficient...
processing' status updates' and delivery inquiries.
• Resolve issues and complaints effectively' ensuring customer satisfaction.
• Document all customer interactions and feedback accurately.
• Collaborate with production and logistics teams to address...
with property searches' viewings' and the buying or rental processes.
• Provide accurate information on property details' market conditions' and financing options.
• Resolve customer complaints and issues with professionalism and efficiency.
• Document...
management' and troubleshooting technical issues.
• Offer guidance on course content and resources available on our platforms.
• Resolve customer complaints professionally and effectively.
• Document all customer interactions and feedback to enhance service...