processing and handling ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions that meet or exceed our customers' requirements and company policies and procedures to ensure compliance with laws...
Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS Operations Manager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
processing and handling ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions that meet or exceed our customers' requirements and company policies and procedures to ensure compliance with laws...
ensuring compliance with business standards. Develop protocols and workflows to maintain master data quality and implement continuous improvement practices. - Oversee Shared Service Center Operations: Monitor and validate the quality of master data...
Issue Resolution and Escalation: Troubleshoot and resolve customer issues efficiently' escalating complex cases to the CS Operations Manager when required. - Audit Support and Compliance: Provide support for daily' monthly' and yearly audit checks (e.g...
ensuring compliance with business standards. Develop protocols and workflows to maintain master data quality and implement continuous improvement practices. - Oversee Shared Service Center Operations: Monitor and validate the quality of master data...