Migross S.p.A.-Pesaro
Il Gruppo Migross opera da oltre 40 anni nel settore della distribuzione organizzata.Nato a Verona nel 1974 da una intuizione dei fratelli Mion, attualmente il Gruppo Migross opera in Veneto, Lombardia ed Emilia Romagna, servendo più di 400 punti vendita diretti e affiliati.La sede è nella prima per...
LHH-Italia
Questa è un’interessante opportunità professionale per entrare in azienda leader nel settore automobilistico sita a Massa Carrara, con il ruolo di “Tecnico Manutentore Macchine Movimento Terra”.Se interessato/a a questa posizione e ritieni di possedere le competenze richieste, ti invitiamo a inviare...
Tnservice Srl - Agenzia per il Lavoro-Sestino
Tnservice Srl, Agenzia per il Lavoro (AUT.Il nostro cliente, realtà che opera nella distribuzione di macchinari per la movimentazione di materiali e la logistica di magazzinaggio, sta cercando.TECNICO MANUTENTORE CARRELLI ELEVATORI.La risorsa ideale ha una qualifica come perito tecnico meccanico e/o...
Tnservice Srl - Agenzia per il Lavoro-Serra San Quirico
Tnservice Srl, Agenzia per il Lavoro (AUT.Il nostro cliente, realtà che produce motori per il settore marino, sta cercando.MECCANICO MOTORI SETTORE MARINO.L'attività sarà svolta in cantiere, a bordo o in porto, con trasferte frequenti Italia /Estero dalla durata variabile da 1 giorno a 1 mese e mezz...
Leroy Merlin Italia-Savignano sul Rubicone, 45 km da Urbino
e Cultura), tutti attori protagonisti della strategia di business.
MANAGER DELLA VENDITA: appassionato di vendita e di sfide commerciali, imprenditore dei tuoi reparti.
RESPONSABILITA’
• Soddisfazione Cliente: rendere distintiva e fluida l’esperienza...
Aretè & Cocchi Technology-Fano, 33 km da Urbino
harmonious, fair and supportive work environment.
As Environmental manager, you will join our Department/Function Health, Safety and Environment Management, in the business line ABSER, conducting the following activities:
• Co-ordinate and control the...
Randstad Italia SpA-Rimini, 38 km da Urbino
Manager, in affiancamento allo Store Manager, avrai la responsabilità di:
• Comunicare e diffondere i valori e la cultura facendo conoscere il brand e fidelizzando la clientela;
• Analizzare l?andamento del business secondo le guidelines...
Lavoropiù-Cattolica, 27 km da Urbino
ad aumentare brand awareness.
Requisiti richiesti:
• Conoscenza dei vari canali social (Facebook, Instagram, Tik Tok)
• Ottima gestione di contenuti e interazione con gli utenti
• Conoscenza del Business Manager e Business Suite
• Sensibilit grafica...
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Customer Care Agent (Italian Speaking)
Uniqlo Co., Ltd. | Urbino | Full-time | urbino.bakeca.it |
This a fantastic opportunity to join an exciting internationally recognized retail clothing brand and to be at the core of our interactions with our customers. SHIFT PATTERNS:
• Monday to Sunday: Shift Duration: 7.5 hours per day 37.5 hours per week.
Operating hours: 07:00
• 20:00* * Please note the above hours reflect start and end times' shifts will be scheduled within these times
• Hours are subject to change depending on business needs/seasonality and by markets.
• Anything outside of these hours will be communicated and confirmed in advance.
LOCATION: Central London' Regent Street Office &, some work from home
• Hybrid Working with a minimum of 3 days per week in the office and 2 days working from home* .
• Please note the above office and working from home schedule are subject to change depending on business needs/seasonality and market requirements.
• Any training is to be attended on-site (Office) when scheduled' this is not considered as part of the 3 days in office per week.
RESPONSIBILITIES
• Provide a first-line response and be the point of contact for all customer queries.
• Own and drive resolution through our Voice (Phone)' Email' and Chat channels with internal and external customers.
• Primarily responsible for covering all channels for your main assigned market' and supporting other markets when required.
• Respond to all inbound contacts adhering to set targets (daily' weekly' and monthly).
• Review and analyze contact drivers to fully understand our customer needs.
• Achieve top-quality Customer Satisfaction/Quality scores.
• Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards.
• Adhere to our complaint management processes and adopt a proactive approach to problem-solving to prevent escalations.
• Continuously review our FAQs and provide feedback to ensure accuracy when necessary.
• Provide translations and feedback to improve our standard responses.
• Demonstrate 'Role Model' behaviors by engaging and supporting your colleagues to create a respectful and positive working environment.
• Adopt a professional and friendly manner in all interactions with internal and external customers.
• Ensure compliance with all applicable regulations.
This will include but is not limited to all GDPR guidelines.
• Provide support &, assistance to your Line Manager with additional requested tasks.
LANGUAGE CAPABILITY
• Must have strong written communication skills in English and Italian to understand and respond to customer issues
• For a Bi-lingual role' C1 English level and C2 level in the native/additional language minimum required.
SKILLS AND ABILITIES
• Computer literate in all Microsoft packages (Outlook' Excel' PowerPoint)
• Organised' with a high sense of priority
• Comfortable working in a fast-paced environment
• Good levels of numeracy' accuracy' and attention to detail
• Strong work ethic' can work independently' and enjoys working as part of a team
• Passionate for our brand and customer service
• Excellent interpersonal skills and the ability to build #LI-HYBRID #LI-POST
• Monday to Sunday: Shift Duration: 7.5 hours per day 37.5 hours per week.
Operating hours: 07:00
• 20:00* * Please note the above hours reflect start and end times' shifts will be scheduled within these times
• Hours are subject to change depending on business needs/seasonality and by markets.
• Anything outside of these hours will be communicated and confirmed in advance.
LOCATION: Central London' Regent Street Office &, some work from home
• Hybrid Working with a minimum of 3 days per week in the office and 2 days working from home* .
• Please note the above office and working from home schedule are subject to change depending on business needs/seasonality and market requirements.
• Any training is to be attended on-site (Office) when scheduled' this is not considered as part of the 3 days in office per week.
RESPONSIBILITIES
• Provide a first-line response and be the point of contact for all customer queries.
• Own and drive resolution through our Voice (Phone)' Email' and Chat channels with internal and external customers.
• Primarily responsible for covering all channels for your main assigned market' and supporting other markets when required.
• Respond to all inbound contacts adhering to set targets (daily' weekly' and monthly).
• Review and analyze contact drivers to fully understand our customer needs.
• Achieve top-quality Customer Satisfaction/Quality scores.
• Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards.
• Adhere to our complaint management processes and adopt a proactive approach to problem-solving to prevent escalations.
• Continuously review our FAQs and provide feedback to ensure accuracy when necessary.
• Provide translations and feedback to improve our standard responses.
• Demonstrate 'Role Model' behaviors by engaging and supporting your colleagues to create a respectful and positive working environment.
• Adopt a professional and friendly manner in all interactions with internal and external customers.
• Ensure compliance with all applicable regulations.
This will include but is not limited to all GDPR guidelines.
• Provide support &, assistance to your Line Manager with additional requested tasks.
LANGUAGE CAPABILITY
• Must have strong written communication skills in English and Italian to understand and respond to customer issues
• For a Bi-lingual role' C1 English level and C2 level in the native/additional language minimum required.
SKILLS AND ABILITIES
• Computer literate in all Microsoft packages (Outlook' Excel' PowerPoint)
• Organised' with a high sense of priority
• Comfortable working in a fast-paced environment
• Good levels of numeracy' accuracy' and attention to detail
• Strong work ethic' can work independently' and enjoys working as part of a team
• Passionate for our brand and customer service
• Excellent interpersonal skills and the ability to build #LI-HYBRID #LI-POST
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