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Cluster Revenue Manager

Assago | www.jobintourism.it |
NH Hotel Group is looking for a Cluster Revenue Manager to join the Revenue team, with a maternity replacement contract

The Cluster Revenue Manager reports directly to the Regional Director Revenue Management and will be responsible for maximizing revenues, market share and profit for his/her hotels in partnership with the revenue coordinator, the General Managers and the business unit’s marketing, sales & e-commerce departments.

EDUCATION

Degree level – preferably in Tourism, Business Studies, Economics, Business Admin

REQUIRED SKILLS AND KNOWLEDGE
 •  Organized and methodical
 •  Highly quantitative analytical skills
 •  Strategic thinking and mind set
 •  Commercial sense
 •  Strong influencing and communication skills
 •  Proven track record of revenue growth in previous hotels
 •  Good team player

PROFESSIONAL EXPERIENCE

Minimum 2 years as a hotel Revenue Coordinator or Revenue Manager

MAIN RESPONSABILITIES

Strategic pricing
 •  Pricing and yield guidelines for rates, room types, and customer segments
 •  Define the ideal business mix and channel mix strategy, define overbooking and protection strategy, defines Crew & TO optimal allotments
 •  Planning, Budgeting & forecasting
 •  Builds 2 year property revenue strategy & budget proposal, Prepares forecast based on the NH guidelines
 •  Validates RMS forecast and ensures corrective action to improve the forecast

Daily revenue management optimization
 •  Reviews demand calendars, convention and city event calendars and sets up events & seasonality databases
 •  Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning
 •  Effectively applies pricing & restrictions in line with set strategy in order to maximize profits: rate open/closing, rate level and short-term sales & promotion action plan design & execution
 •  Responsible for group quotations and related displacement analysis
 •  Performance, demand & competition analysis
 •  Carefully monitors market performance, RGI, channel performance
 •  Follows all relevant developments of the market place, values impact of demand generators, notes changes in supply, behaviour in feeder markets etc.
 •  Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix, etc.
 •  Ensures quality of data is checked on a regular basis (correct segmentation, denials tracking, etc.)

Communication
 •  Communicates strategic recommendations to key commercial stake holders, e.g. Regional Revenue Manager and GM, and ensures buy-in and commitment from all involved
 •  Holds regular reviews with key stakeholders. Participates actively in RM team collaboration & validation meetings
 •  Works closely with Revenue Coordinator of his hotel(s), communicates forecast & strategy

GENERAL INFORMATION
 •  MS Office, Intermediate Excel. Knowledge of TMS4Hotels or other hotel CRS and PMS Systems Knowledge of hotel Revenue Management Systems
 •  Fluent spoken and written English, plus language of the country of residence.
 •  This position will be based in Assago (MI).