Lenergy Spa-Salerno, 20 km da Battipaglia
con il supporto del Customer Care dedicato.
Requisiti richiesti:
• Esperienza di almeno 1 anno nella vendita, preferibilmente rivolta al B2C residenziale;
• Spiccate doti comunicative;
• Orientamento al raggiungimento degli obiettivi di vendita;
• Buona...
Berner Italia S.p.A.-Avellino
Non abbiamo intenzione di fermarci.Venditrici e venditori Berner pronti a .Esperti preparati, prodotti chimici all’avanguardia e servizi completi a supporto dell’attività dei professionisti dei settori .Interessata ad una carriera in ambito .Che vuole essere riconosciuta per i .Capace di accettare i...
J.M. Huber Corporation-Pontecagnano Faiano, 10 km da Battipaglia
Technology organization, and will partner with our sales, marketing, R&D/technical support, customer care and other support functions to ensure the delivery of effective and efficient customer-facing processes within Salesforce and other sales & marketing...
Tnservice Srl - Agenzia per il Lavoro-Vico Equense
Tnservice Srl, Agenzia per il Lavoro (AUT.Il nostro cliente, realtà che produce motori per il settore marino, sta cercando.MECCANICO MOTORI SETTORE MARINO.L'attività sarà svolta in cantiere, a bordo o in porto, con trasferte frequenti Italia /Estero dalla durata variabile da 1 giorno a 1 mese e mezz...
Corex S.p.A.-Battipaglia
per il miglioramento della customer experience.
• Gestione delle attività di “Customer Care” e post-vendita.
• Attività di reportistica
Requirements
Almeno 2 anni di esperienza lavorativa in posizione analoga.
Esperienza in contesti o aziende internazionali...
Corex S.p.A.-Battipaglia
Supervisione ed ottimizzazione delle attività di “Customer Care” e post-vendita
• Capacità di viaggio: 30%
Requirements
Laura Magistrale / Master in Management, Economia, Finance, Ingegneria Gestionale
4+ anni di esperienza lavorativa in posizione analoga...
Randstad Italia SpA-Mercato San Severino, 27 km da Battipaglia
Hai esperienza nell?assistenza alla clientela e vuoi far parte di un?azienda dinamica?
Randstad Italia ha l?opportunità giusta per te!
Stiamo cercando un
IMPIEGATO CUSTOMER CARE
Tipologia contrattuale: inserimento in linea con le competenze...
Adecco Italia Spa-Cava de' Tirreni, 27 km da Battipaglia
garantiscono un costante aggiornamento e sono completamente dedicati all'innovazione continua di prodotti e dei processi con l'obiettivo di raggiungere un miglioramento costante.
Il profilo ricercato in qualità di Addetto al Costumer Care Service...
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Customer Care Agent (Italian Speaking)
Uniqlo Co., Ltd. | Salerno | Full-time | salerno.bakeca.it |
This a fantastic opportunity to join an exciting internationally recognized retail clothing brand and to be at the core of our interactions with our customers. SHIFT PATTERNS:
• Monday to Sunday: Shift Duration: 7.5 hours per day 37.5 hours per week.
Operating hours: 07:00
• 20:00* * Please note the above hours reflect start and end times' shifts will be scheduled within these times
• Hours are subject to change depending on business needs/seasonality and by markets.
• Anything outside of these hours will be communicated and confirmed in advance.
LOCATION: Central London' Regent Street Office &, some work from home
• Hybrid Working with a minimum of 3 days per week in the office and 2 days working from home* .
• Please note the above office and working from home schedule are subject to change depending on business needs/seasonality and market requirements.
• Any training is to be attended on-site (Office) when scheduled' this is not considered as part of the 3 days in office per week.
RESPONSIBILITIES
• Provide a first-line response and be the point of contact for all customer queries.
• Own and drive resolution through our Voice (Phone)' Email' and Chat channels with internal and external customers.
• Primarily responsible for covering all channels for your main assigned market' and supporting other markets when required.
• Respond to all inbound contacts adhering to set targets (daily' weekly' and monthly).
• Review and analyze contact drivers to fully understand our customer needs.
• Achieve top-quality Customer Satisfaction/Quality scores.
• Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards.
• Adhere to our complaint management processes and adopt a proactive approach to problem-solving to prevent escalations.
• Continuously review our FAQs and provide feedback to ensure accuracy when necessary.
• Provide translations and feedback to improve our standard responses.
• Demonstrate 'Role Model' behaviors by engaging and supporting your colleagues to create a respectful and positive working environment.
• Adopt a professional and friendly manner in all interactions with internal and external customers.
• Ensure compliance with all applicable regulations.
This will include but is not limited to all GDPR guidelines.
• Provide support &, assistance to your Line Manager with additional requested tasks.
LANGUAGE CAPABILITY
• Must have strong written communication skills in English and Italian to understand and respond to customer issues
• For a Bi-lingual role' C1 English level and C2 level in the native/additional language minimum required.
SKILLS AND ABILITIES
• Computer literate in all Microsoft packages (Outlook' Excel' PowerPoint)
• Organised' with a high sense of priority
• Comfortable working in a fast-paced environment
• Good levels of numeracy' accuracy' and attention to detail
• Strong work ethic' can work independently' and enjoys working as part of a team
• Passionate for our brand and customer service
• Excellent interpersonal skills and the ability to build #LI-HYBRID #LI-POST
• Monday to Sunday: Shift Duration: 7.5 hours per day 37.5 hours per week.
Operating hours: 07:00
• 20:00* * Please note the above hours reflect start and end times' shifts will be scheduled within these times
• Hours are subject to change depending on business needs/seasonality and by markets.
• Anything outside of these hours will be communicated and confirmed in advance.
LOCATION: Central London' Regent Street Office &, some work from home
• Hybrid Working with a minimum of 3 days per week in the office and 2 days working from home* .
• Please note the above office and working from home schedule are subject to change depending on business needs/seasonality and market requirements.
• Any training is to be attended on-site (Office) when scheduled' this is not considered as part of the 3 days in office per week.
RESPONSIBILITIES
• Provide a first-line response and be the point of contact for all customer queries.
• Own and drive resolution through our Voice (Phone)' Email' and Chat channels with internal and external customers.
• Primarily responsible for covering all channels for your main assigned market' and supporting other markets when required.
• Respond to all inbound contacts adhering to set targets (daily' weekly' and monthly).
• Review and analyze contact drivers to fully understand our customer needs.
• Achieve top-quality Customer Satisfaction/Quality scores.
• Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards.
• Adhere to our complaint management processes and adopt a proactive approach to problem-solving to prevent escalations.
• Continuously review our FAQs and provide feedback to ensure accuracy when necessary.
• Provide translations and feedback to improve our standard responses.
• Demonstrate 'Role Model' behaviors by engaging and supporting your colleagues to create a respectful and positive working environment.
• Adopt a professional and friendly manner in all interactions with internal and external customers.
• Ensure compliance with all applicable regulations.
This will include but is not limited to all GDPR guidelines.
• Provide support &, assistance to your Line Manager with additional requested tasks.
LANGUAGE CAPABILITY
• Must have strong written communication skills in English and Italian to understand and respond to customer issues
• For a Bi-lingual role' C1 English level and C2 level in the native/additional language minimum required.
SKILLS AND ABILITIES
• Computer literate in all Microsoft packages (Outlook' Excel' PowerPoint)
• Organised' with a high sense of priority
• Comfortable working in a fast-paced environment
• Good levels of numeracy' accuracy' and attention to detail
• Strong work ethic' can work independently' and enjoys working as part of a team
• Passionate for our brand and customer service
• Excellent interpersonal skills and the ability to build #LI-HYBRID #LI-POST
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