Randstad Group Italia spaLombardy
Ti piacerebbe far parte di un’azienda che sappia coltivare il tuo potenziale e che investa sul tuo sviluppo? Tu sei il talento, noi l'opportunità!Chi siamo? RandstadLeading Company nel settore HR.Siamo una multinazionale olandese presente in 39 paesi, con oltre 280 filiali su tutto il territorio a l...
Marriott InternationalMilano
international exposure to Marriott EMEA Leaders Professional career progression at international level in more than 8000 properties in Marriott InternationalLearning and development opportunities through online platforms, on the job trainings and classroom-based...
Marriott International, Inc.Griante
receivable.
• Accounting and Internal Control Knowledge - Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott International Policies (MIP), and International Standard Operating Procedures (ISOPs).
• Legal - Ability to read...
Marriott International, Inc.Milano
and Experience
• BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.
• Previous experience in IR Global Field Services or Marriott Systems Support desirable.
• System-related professional certifications desired.
CORE WORK...
Marriott International, Inc.Milano
Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity...
Marriott International, Inc.Milano
or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such...
Marriott International, Inc.Milano
di Microsoft Office, in particolare Excel, Outlook e Power Point.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any...
Marriott International, Inc.Milano
Job Number 24065316
Job Category Rooms & Guest Services Operations
Location Milan Marriott Hotel, Via Washington 66, Milan, Italy, Italy VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
Additional...
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Front Office Manager - Milan Marriott Hotel
Russotti Gestioni Hotels S.p.A. | Milano | lavoro.russottigestionihotels.com |
We are looking for our Milan Marriott Hotel for a pleasant, organized and friendly Front Office Manager to join our team! As a Front Office Manager, you will be responsible for all receptionist and clerical duties at the front desk of our office.
As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make guests and visitors feel comfortable and satisfied while in our office.
Responsabilities:
• Maintains guest service as the driving philosophy of the hotel.
• Personally demonstrates a commitment to guest services in responding promptly to guest needs.
• Meets or exceeds hotel guest satisfaction measures.
• Ensures hotel standards and services contribute to the delivery of consistent guest service.
• Acts as manager on duty for hotel and manages front desk operations in the absence of the Front Office Manager.
• Maintains a positive, cooperative work environment between staff and management.
Skill & Knowledge
Hospitality Management Bachelor Degree or equivalent in any related field such as Administration or Tourism Management.
C2 level or above, good at oral and written English.
3 to 5 years’ experience in a front office senior management position, preferably in a four-star international hotel
Problem solving & Decision making
Adaptability/ Flexibility
Concern for quality
Results oriented
Teamwork/ Cooperation
Cross cultural sensitivity
Customer service orientation
Stress Management
Enthusiastic and pleasant personality
Proficiency in Microsoft Office software: Word, Excel and PowerPoint
Knowledge of Fidelio/ Opera Please note that no accommodation will be provided for this position.
To apply, send your curriculum vitae with photo and authorization to process personal data D. Lgs 101/2018 e del GDPR (Regolamento UE 2016/679).
As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make guests and visitors feel comfortable and satisfied while in our office.
Responsabilities:
• Maintains guest service as the driving philosophy of the hotel.
• Personally demonstrates a commitment to guest services in responding promptly to guest needs.
• Meets or exceeds hotel guest satisfaction measures.
• Ensures hotel standards and services contribute to the delivery of consistent guest service.
• Acts as manager on duty for hotel and manages front desk operations in the absence of the Front Office Manager.
• Maintains a positive, cooperative work environment between staff and management.
Skill & Knowledge
Hospitality Management Bachelor Degree or equivalent in any related field such as Administration or Tourism Management.
C2 level or above, good at oral and written English.
3 to 5 years’ experience in a front office senior management position, preferably in a four-star international hotel
Problem solving & Decision making
Adaptability/ Flexibility
Concern for quality
Results oriented
Teamwork/ Cooperation
Cross cultural sensitivity
Customer service orientation
Stress Management
Enthusiastic and pleasant personality
Proficiency in Microsoft Office software: Word, Excel and PowerPoint
Knowledge of Fidelio/ Opera Please note that no accommodation will be provided for this position.
To apply, send your curriculum vitae with photo and authorization to process personal data D. Lgs 101/2018 e del GDPR (Regolamento UE 2016/679).