Conduct thorough market research, competitive analysis, and engage directly with customers to develop informed perspectives on technology trends, user needs, and opportunities for differentiation.
• Requirements Definition: Translate product strategy into...
from day one in identifying opportunities to enhance service quality and elevate the overall userexperience. - Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.
- Own each query...
documentation.
• Pragmatic and product-aware: you balance compliance integrity with operational efficiency, automation opportunities, and userexperience.
• Clear communicator: you are fluent in both Italian and English and can articulate complex regulatory...
leaders' to understand requirements and deliver solutions. - Identify opportunities for process improvements and implement best practices to enhance system performance and userexperience. - Mentor and guide a team of IT professionals' fostering...
others as a key contributor to our product evolution.
What You’ll Do
Lead the frontend development of core features in our SaaS products.
Collaborate closely with designers and backend engineers to deliver seamless, high-quality user experiences...
field
• 2-3 years of experience in PAM/IGA roles
• Hands-on experience with One Identity Safeguard or similar tools (e.g.' CyberArk' BeyondTrust' Delinea)
• Strong Windows and Linux engineering skills
• Solid knowledge of AD' Azure AD/Entra ID' LDAP...
Supervise integrations with other systems in the company ecosystem and/or with third-party vendor services, - Deliver user training and provide support on new software features' functionalities' and tools. Who you are You are a professional with strong...
and technical requirements' providing accurate information and following set process' via email and phone.
Requirements
• Italian: C2 level and advanced English
• Excellent communication and inter-personal skills both written and spoken
• User friendly PC skills...
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