ensure daily stability
• Manage problems and support functions
• Research and assess new technologies and customer needs
• Monitor service levels and contribute to developing standards and specifications
• Test systems and document technical details on...
responsible for ensuring the efficient support operation and robust infrastructure of retail locations. This means leading a team of support analysts' managing vendor relationships' and overseeing the technical infrastructure and support processes.
- Lead the...
Research team is looking for a Software Engineering Manager who is passionate about both technical leadership and hands-on development. You will be mentoring and guiding a team of talented developers in a constantly growing environment' while also taking...
other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
customers as they engage with our online educational platforms and resources. Your fluency in Italian will be crucial for assisting clients with inquiries about course offerings' platform navigation' and technicalsupport. Your expertise in customer service...
Mercier Consultancy is thrilled to announce an opening for an Italian Speaking Customer Support Representative for our Client's Home Entertainment Systems Department! In this integral Junior role' you will be the first point of contact for our...
and leading a process team within large project execution. - Technicalsupport to proposal activities' including visits to Customers for clarification meetings. - Technicalsupport for technical alignment of supplier's offer' for the assigned projects...
you will be part of a dynamic team of Technical Business Analyst located in Zurich' Bioggio' Luxemburg and Manila. We are the experts in Avaloq for Treasury solutions. We take care of all aspects related to these areas in our Avaloq Core Platform...
and incidents' providing timely resolutions and detailed reports
• Work closely with clients and stakeholders to ensure application requirements are met
• Provide technicalsupport and guidance to internal teams Qualifications
• 3+ years of experience in IT...
subscriptions' and content recommendations.
• Resolve technical issues and guide customers step-by-step through processes.
• Document customer interactions and feedback to improve service quality.
• Collaborate with technicalsupport teams to facilitate prompt...
Accurately document customer interactions and resolutions within our CRM system - Collaborate with technicalsupport teams to resolve complex customer issues effectively - Gather feedback from customers to continuously improve our products and services - Stay...
CUSTOMER SERVICES REPRESENTATIVE ITALIAN SPEAKING Location: Barcelona' Spain The Customer Service Representative is the primary contact for customers' providing outstanding support and resolving inquiries with efficiency and professionalism.
In this...
life", at the same time. We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed. What you will do in this role As a Customer Service Representative in our team' you will: - Handle calls through...
business areas
• Functional or technical specifications are developed by you according to the client's needs
• You support the coaching of consultants and training of users
• You're involved in product and business development
• You develop innovative...