customers. Role Overview As a Merchant and Technical Partners Support Agent' you will be responsible for delivering high-quality technical &, administrative support to Planet Merchants and Technical Partners' mainly by phone and email.
The Merchant...
and social media' providing customer care' technicalsupport' sales' and content moderation services. With remote work options available' this role is ideal for candidates who want flexibility while still gaining international experience.
What You Will Do - Provide...
and incidents' providing timely resolutions and detailed reports
• Work closely with clients and stakeholders to ensure application requirements are met
• Provide technicalsupport and guidance to internal teams Qualifications
• 3+ years of experience in IT...
and resilient IT environment that aligns with our business goals and operational needs. Our team values innovation' continuous improvement' and technical excellence. We foster a culture of collaboration' learning' and open communication' and we stay ahead of...
Mercier Consultancy Bulgaria is seeking an Italian Speaking Customer Service Agent to join our Information Technology (IT) industry team. In this pivotal role' you will provide exceptional support to our Italian-speaking clients' assisting them with...
platforms and services. Your responsibilities will include answering inquiries related to course offerings' registration processes' technicalsupport' and customer feedback. If you are passionate about education and technology and are dedicated to providing...
through code reviews' unit testing' and integration testing (manual and automated). - Maintain and improve existing software by identifying' analyzing' and resolving defects. - Prepare and maintain accurate technical documentation' provide updates...
like TDD' DDD' Clean Code' or SOLID Principles - Create resilient' secure' and performant applications able to serve millions of requests per day - Define the best technical solution and infrastructure for new features together with architects' always...
related to automotive products' services' and support. Your responsibilities will include addressing questions about vehicle features' troubleshooting issues' and providing guidance on automotive queries. If you have a passion for the automotive industry...
customer engagement.
• Technical affinity with a willingness to learn about social media tools and strategies.
• Experience with customer service software or support platforms is a plus.
• Detail-oriented with strong problem-solving capabilities...
with key stakeholders to align on technology and innovation storytelling. Support the Brand Marketing teams providing clear descriptions and technical data to be used in product callouts and consumer-facing content. - Reporting &, Strategic Input...
and offers based on customer needs. Job title: Customer Service Agent with Italian Job Description: Your responsibilities: 1. Customer support through various channels (incoming calls and messages) 2. Analyzing and resolving customer inquiries 3.
Providing...
Your responsibilities: - You are the first point of contact via phone or e-mail for our B2B customers in Italy. - As their competent partner' you will help them with all their questions related to orders and deliveries and support them in the best...
Developing and integrating interfaces for telecommunication electronics subsystems' components' and elevator controller platforms. - Prepare technical specification for telecommunication electronics to support market scouting and buy/make decisions...
Mercier Consultancy Bulgaria is seeking an Italian Speaking Customer Service Agent to join our Finance Industry team. In this vital role' you will provide exceptional service and support to our Italian-speaking clients who rely on our financial...