technicalsupport to the designers, ensuring best solutions are designed; - Keep constant communication and collaboration with Quality, Production, Sales and R&D for ensuring continuous improvement; - Be the key point of contact for internal and external...
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Technical Solutions...
Department, in Italy and abroad;
• Give technicalsupport to the designers, ensuring best solutions are designed;
• Keep constant communication and collaboration with Quality, Production, Sales and R&D for ensuring continuous improvement;
• Be the key point...
other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
in working groups and interdisciplinary committees so to ensure efficiency and cost effectiveness; Manage technical and organizational aspects of the Department, in Italy and abroad; Give technicalsupport to the designers, ensuring best solutions are...
Proficient in MS Office' Adobe Suite' and PLM,
• Fluent in English,
• Demonstrated leadership mindset with strong organizational skills and priority-setting abilities,
• Ability to guide and execute multiple projects simultaneously with appropriate timelines...
and chat
• Assist users with questions related to ride-sharing services' app functionalities' and payment issues
• Document customer interactions and resolutions accurately in our support system
• Collaborate with the tech team to solve technical issues...
customers as they engage with our online educational platforms and resources. Your fluency in Italian will be crucial for assisting clients with inquiries about course offerings' platform navigation' and technicalsupport. Your expertise in customer service...
and leading a process team within large project execution. - Technicalsupport to proposal activities' including visits to Customers for clarification meetings. - Technicalsupport for technical alignment of supplier's offer' for the assigned projects...
business areas
• Functional or technical specifications are developed by you according to the client's needs
• You support the coaching of consultants and training of users
• You're involved in product and business development
• You develop innovative...
and instructions.
• Document customer interactions accurately for quality assurance and follow-up.
• Collaborate with technicalsupport teams to resolve complex product issues.
• Stay informed about product updates and industry trends to offer informed support...
subscriptions' and content recommendations.
• Resolve technical issues and guide customers step-by-step through processes.
• Document customer interactions and feedback to improve service quality.
• Collaborate with technicalsupport teams to facilitate prompt...
You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance. You will supporttechnical and ad hoc project roll-outs' including requirements gathering...
and maintain accurate records.
• Collaborate with the sales and technicalsupport teams to enhance customer satisfaction.
• Stay informed about coffee industry trends and product knowledge to effectively assist customers.
Requirements
• Fluent in Italian...