other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
Proficient in MS Office' Adobe Suite' and PLM,
• Fluent in English,
• Demonstrated leadership mindset with strong organizational skills and priority-setting abilities,
• Ability to guide and execute multiple projects simultaneously with appropriate timelines...
and chat
• Assist users with questions related to ride-sharing services' app functionalities' and payment issues
• Document customer interactions and resolutions accurately in our support system
• Collaborate with the tech team to solve technical issues...
knowledge and service skills Requirements
• Fluency in Italian and English' both written and verbal
• Previous experience in customer support' preferably in the technology or home entertainment sector
• Excellent communication and interpersonal skills...
customers as they engage with our online educational platforms and resources. Your fluency in Italian will be crucial for assisting clients with inquiries about course offerings' platform navigation' and technicalsupport. Your expertise in customer service...
and leading a process team within large project execution. - Technicalsupport to proposal activities' including visits to Customers for clarification meetings. - Technicalsupport for technical alignment of supplier's offer' for the assigned projects...
in English, German is a big plus In a Nutshell: You show initiative and a strong sense of responsibility' tackle tasks' and get support where you need it. Furthermore' you'll work with a great team and benefit from generous perks such as: - 30 days of...
and instructions.
• Document customer interactions accurately for quality assurance and follow-up.
• Collaborate with technicalsupport teams to resolve complex product issues.
• Stay informed about product updates and industry trends to offer informed support...
business areas
• Functional or technical specifications are developed by you according to the client's needs
• You support the coaching of consultants and training of users
• You're involved in product and business development
• You develop innovative...
You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance. You will supporttechnical and ad hoc project roll-outs' including requirements gathering...
Accurately document customer interactions and resolutions within our CRM system - Collaborate with technicalsupport teams to resolve complex customer issues effectively - Gather feedback from customers to continuously improve our products and services - Stay...
technical understanding of SAP for Order Processing
• Experience with CRM tools (e.g.' Salesforce' Zendesk) will be a plus
• Basic fluency/proficiency in English and proficient or native in Italian
• Good communication &, interpersonal skills
• Strong MS...
business areas
• Functional or technical specifications are developed by you according to the client's needs
• You support the coaching of consultants and training of users
• You're involved in product and business development
• You develop innovative...
in English, German is a big plus In a Nutshell: You show initiative and a strong sense of responsibility' tackle tasks' and get support where you need it. Furthermore' you'll work with a great team and benefit from generous perks such as: - 30 days of...