other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
Proficient in MS Office' Adobe Suite' and PLM,
• Fluent in English,
• Demonstrated leadership mindset with strong organizational skills and priority-setting abilities,
• Ability to guide and execute multiple projects simultaneously with appropriate timelines...
and chat
• Assist users with questions related to ride-sharing services' app functionalities' and payment issues
• Document customer interactions and resolutions accurately in our support system
• Collaborate with the tech team to solve technical issues...
customers as they engage with our online educational platforms and resources. Your fluency in Italian will be crucial for assisting clients with inquiries about course offerings' platform navigation' and technicalsupport. Your expertise in customer service...
and leading a process team within large project execution. - Technicalsupport to proposal activities' including visits to Customers for clarification meetings. - Technicalsupport for technical alignment of supplier's offer' for the assigned projects...
and instructions.
• Document customer interactions accurately for quality assurance and follow-up.
• Collaborate with technicalsupport teams to resolve complex product issues.
• Stay informed about product updates and industry trends to offer informed support...
subscriptions' and content recommendations.
• Resolve technical issues and guide customers step-by-step through processes.
• Document customer interactions and feedback to improve service quality.
• Collaborate with technicalsupport teams to facilitate prompt...
technical understanding of SAP for Order Processing
• Experience with CRM tools (e.g.' Salesforce' Zendesk) will be a plus
• Basic fluency/proficiency in English and proficient or native in Italian
• Good communication &, interpersonal skills
• Strong MS...
You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance. You will supporttechnical and ad hoc project roll-outs' including requirements gathering...
life", at the same time. We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed. What you will do in this role As a Customer Service Representative in our team' you will: - Handle calls through...
business areas
• Functional or technical specifications are developed by you according to the client's needs
• You support the coaching of consultants and training of users
• You're involved in product and business development
• You develop innovative...
in English, German is a big plus In a Nutshell: You show initiative and a strong sense of responsibility' tackle tasks' and get support where you need it. Furthermore' you'll work with a great team and benefit from generous perks such as: - 30 days of...
strict deadlines - Fluent in English Additional Information We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our...
and trimmings,
• Provide detailed technical info and renderings to guarantee development precision,
• Facilitate the product development process to ensure style fit and sample compliance.
Your profile:
• Possess proven experience in a similar role at an...