Department, in Italy and abroad;
• Give technicalsupport to the designers, ensuring best solutions are designed;
• Keep constant communication and collaboration with Quality, Production, Sales and R&D for ensuring continuous improvement;
• Be the key point...
other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Based in Sofia,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The...
in working groups and interdisciplinary committees so to ensure efficiency and cost effectiveness; Manage technical and organizational aspects of the Department, in Italy and abroad; Give technicalsupport to the designers, ensuring best solutions are...
Proficient in MS Office' Adobe Suite' and PLM,
• Fluent in English,
• Demonstrated leadership mindset with strong organizational skills and priority-setting abilities,
• Ability to guide and execute multiple projects simultaneously with appropriate timelines...
knowledge and service skills Requirements
• Fluency in Italian and English' both written and verbal
• Previous experience in customer support' preferably in the technology or home entertainment sector
• Excellent communication and interpersonal skills...
customers as they engage with our online educational platforms and resources. Your fluency in Italian will be crucial for assisting clients with inquiries about course offerings' platform navigation' and technicalsupport. Your expertise in customer service...
and leading a process team within large project execution. - Technicalsupport to proposal activities' including visits to Customers for clarification meetings. - Technicalsupport for technical alignment of supplier's offer' for the assigned projects...
business areas
• Functional or technical specifications are developed by you according to the client's needs
• You support the coaching of consultants and training of users
• You're involved in product and business development
• You develop innovative...
in English, German is a big plus In a Nutshell: You show initiative and a strong sense of responsibility' tackle tasks' and get support where you need it. Furthermore' you'll work with a great team and benefit from generous perks such as: - 30 days of...
subscriptions' and content recommendations.
• Resolve technical issues and guide customers step-by-step through processes.
• Document customer interactions and feedback to improve service quality.
• Collaborate with technicalsupport teams to facilitate prompt...
Accurately document customer interactions and resolutions within our CRM system - Collaborate with technicalsupport teams to resolve complex customer issues effectively - Gather feedback from customers to continuously improve our products and services - Stay...
life", at the same time. We'll give you all the training' cutting-edge technologies' and the continuing support you'll need to succeed. What you will do in this role As a Customer Service Representative in our team' you will: - Handle calls through...
and maintain accurate records.
• Collaborate with the sales and technicalsupport teams to enhance customer satisfaction.
• Stay informed about coffee industry trends and product knowledge to effectively assist customers.
Requirements
• Fluent in Italian...
technical understanding of SAP for Order Processing
• Experience with CRM tools (e.g.' Salesforce' Zendesk) will be a plus
• Basic fluency/proficiency in English and proficient or native in Italian
• Good communication &, interpersonal skills
• Strong MS...