predefined rules when escalation is needed, Understanding customer's needs so as to be able to deliver the best solution for each of them in line with our key performance indicators, Navigating multiple systems simultaneously in order to update e-records...
Fincons Group built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT systems' by building a complete range of services: from IT consulting to system integration of leading vendor software solutions' from the...
supporting 32 languages all around the world. For one of our campaigns' we are looking for passionate and customer oriented Customer care specialist with Italian or Spanish and English. Description The role: - Processes inbound calls/e-mails from customers...
documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records' updates and validates customer and deal information in systems produces reports and analyses of...
and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records' updates and validates customer and deal information in systems produces reports and analyses of sales...