and task groups,
• Reporting VIP and regular customer escalations in a timely manner,
• Following the guidance of their direct Manager or the Department Lead,
• Enjoy a fast-paced environment working towards agreed upon targets.
Requirements
• Excellent...
Achieve top
• quality Customer Satisfaction/Quality scores.
• Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards.
• Adhere to our complaint management processes and adopt...
and task groups,
• Reporting VIP and regular customer escalations in a timely manner,
• Following the guidance of their direct Manager or the Department Lead,
• Enjoy a fast-paced environment working towards agreed upon targets.
Requirements
• Excellent...