As a Customer Service Advisor at Capita' you will join a team of people dedicated to supporting our customers. Your responsibilities will include: providing comprehensive customer service at the highest level' handling telephone and email enquiries...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...
Promote a culture of professionalism, positive interaction, and proactive feedback, addressing guest complaints and service recovery as needed. * Evaluate instructor performance and the impact of training programs across all departments.
* Ensure effective...
voice' systems' and customer service processes. - Shadow experienced colleagues to understand customer journeys' workflows' and best practices. - Gain confidence leading a team and handling escalated customer interactions. Establishing Your Impact...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...
Professional experience in the field of banking/financial services in field of DWH/reporting - Experience using statistical computer languages (Python' SLQ' etc.) to manipulate data and draw insights from large data sets. - Experience using data visualization...
deeper before defining solutions' or escalate highly complex issues
• Maybe required to promote related products to existing customers What you will bring
• Superior Italian language skills and customer service mindset
• Good communication skills...