in systems' managing escalations by logging and tracking cases in systems, - Performing log analysis: indexing' pattern recognition' correlation analysis' etc., - Securing and deepening client retention' contributing to an excellent customer support...
aligning cross-functional teams' sharing strategic direction' and inspiring execution across the region. - Improving performance through data-driven insights and analysis. You will establish clear KPIs for retail marketing initiatives and lead the analysis...
Roadmap Management: Develop and maintain a prioritized product roadmap' considering market trends' customer feedback' competitive analysis' and technical feasibility. - Requirements Definition: Lead the gathering and definition of detailed product...