promptly and effectively.
• Ensure strict compliance with internal procedures, standard operating guidelines, and brand standards.
• Handle complex guest requests or complaints, anticipating needs and ensuring full guest satisfaction.
• Actively promote...
service excellence and brand representation.
Promote APM MONACO's DNA: modernity, positivity, elegance and customer-centricity.
Client Experience Excellence
Guarantee an exceptional, premium and personalized customer journey in line with APM standards...
with health and safety regulations, hygiene standards, and internal policies.
• Support inventory management, cost control, and ordering processes.
• Participate in training programs, performance reviews, and staff onboarding as needed.
• Promote...
especially in storytelling, service excellence and brand representation.
• Promote APM MONACO's DNA: modernity, positivity, elegance and customer-centricity.
Client Experience Excellence
• Guarantee an exceptional, premium and personalized customer journey...
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
• Comfort working in busy, customer‑facing environments with frequent interaction and problem‑solving demands.
Operational Excellence
• Navigate...
apartmentOfficina Profumo-Farmaceutica di Santa Maria NovellaplaceRovigoevent_available
with the store manager when necessary
• Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere
• Follow security procedures...
external agencies and partners
• Analyzing performance metrics and preparing monthly marketing reports
• Collaborating closely with F&B, Events, Rooms, and Spa teams to promote key experiences
• Upholding the hotel’s reputation through strategic...