play a key role in driving operational excellence onboard. You will promote accountability, safety and collaboration while supporting the highest operational standards.
Food Cost Control & Documentation Management
• Prepare the daily Food Cost Report...
Promote sale s through menu knowledge, upselling and beverage pairing
• Manage reservations, table allocation, and service flow
• Handle guest feedback and resolve issues professionally
• Coordinate and oversee private events, functions, and special...
a crucial role in ensuring our guests enjoy exceptional dining experiences from the comfort of their villas. - Answer incoming calls from guests and take accurate food and beverage orders - Provide detailed information about menu items, including ingredients...
arrival.
• Monitor villa readiness, cleanliness, maintenance, amenities and special arrangements.
• Ensure effective handover between shifts and continuity of service.
• Maintain close coordination with Housekeeping, Engineering, Food &, Beverage...
guest interaction and operational procedures.
• Provide regular feedback and identify training and development needs.
• Assist with performance management and disciplinary matters in accordance with company procedures.
• Promote teamwork, professionalism...
and performance conversations. - Create performance and development goals for colleagues and support them in achieving their full potential. - Promote a positive and collaborative working environment where colleagues feel valued, supported, and empowered to...
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