every potential or lodged complaint to the Front Office Manager or to the Head of Concierge, - Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue, - Keeping high knowledge of Hotel...
hygiene standards, and internal policies.
• Support inventory management, cost control, and ordering processes.
• Participate in training programs, performance reviews, and staff onboarding as needed.
• Promote a culture of excellence, discretion...
standards, and internal policies.
• Support inventory management, cost control, and ordering processes.
• Participate in training programs, performance reviews, and staff onboarding as needed.
• Promote a culture of excellence, discretion, and continuous...
and Promotion: Identify opportunities to upsell room categories, packages, and hotel services to enhance guest satisfaction and maximize revenue.
• Communication: Collaborate with the Front Office, Housekeeping, and Sales departments to coordinate room...
immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge,
• Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue,
• Keeping high...
experience and address any issues that may arise during their visit.
• Be aware of specials, promotions, and any additional offeringsand promote additional sales through suggestive up-selling techniques.
Ordering and Inventory...
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