be researched by the quality team.
• Perform necessary outbound calls to reconnect or follow-up' as part of the CRM campaign.
• Response to Inbound email or whitemail via phone' email or whitemail.
• Candidate' profile:
• Advanced level of English...
degli strumenti informatici (Excel, gestionali CRM, ecc.).
• Ottima conoscenza della lingua francese e inglese.
La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.Randstad.It/privacy...
information' terms and conditions' and rental procedures Identify and troubleshoot issues quickly and effectively' ensuring first-call resolution when possible Handle inbound inquiries and guide customers through the reservation process step-by-step...
options.
• Guide customers through the claims process and address any questions or concerns.
• Resolve customer complaints efficiently and professionally.
• Document customer interactions accurately to maintain comprehensive records.
• Collaborate with...
degli ordini Principali mansioni e responsabilit :
• Area Vendite:
• Supporto alla vendita
• Inserimento, gestione e monitoraggio ordini di vendita
• Analisi ed elaborazione delle eventuali problematiche legate al processo degli ordini
• Presa in carico...