and developing a team of Trainers and a Learning Specialist
• End-to-end ownership of the associate and leader training programs at the site: from the needs analysis stage to management and execution of training
• Creating effective partnerships with other...
reviews and complaints Collaborate with the team to enhance guest satisfaction and loyalty 3. Data Collection and Analysis: Collect, analyse, and report on data related to quality performance metrics. Prepare detailed reports on audit findings and quality...
service, and standards.
Financial Management
• Develop and maintain all beverage recipes to meet budgeted cost of sale targets.
• Monitor Wine &, Beverage cost performance through regular analysis of stock, wastage and sales mix.
• Implement...