and troubleshoot order-related problems with a solution-oriented approach.
• Processing Orders & Tracking Shipments – Assist customers with order status, modifications, and delivery updates.
• Maintaining Product Knowledge – Stay up to date on our products...
electronics products.
• Assist customers in navigating product features' specifications' and usage instructions.
• Manage orderprocessing' including order tracking' returns' and exchanges.
• Troubleshoot technical issues and provide clear solutions...
Customer Services Representative include the following: - Operational Efficiency:Achieve high Fill Rate On Time (FROT) and Order Accuracy rates while ensuring timely delivery cycles and error-free orderprocessing.
Support revenue recognition...
Provide knowledgeable guidance on product features' benefits' and usage.
• Assist with orderprocessing and ensure timely delivery of customer requests.
• Resolve customer issues and concerns with professionalism and care.
• Document customer interactions...
Deliver exceptional customer service in Italian via phone' email' and chat regarding health and wellness products - Assist customers with questions about product details' benefits' and proper usage - Handle orderprocessing' returns' and customer...
speaking customers' helping them navigate our online retail platform and assist with their shopping needs. Your fluency in Italian will be crucial as you respond to inquiries about product availability' processing orders' handling returns' and addressing...