customer support via email and live chat to guide the user in choosing the most suitable product and make the buying experience more effective; - Post-sales customer support via e-mail and live chat to check any issue related to the order (contacting...
related to the order (contacting warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with Kpi;
• Processing product returns and replacements;
• Collection and management...
Resolve customer issues efficiently while maintaining a high level of satisfaction - Collaborate with internal teams (logistics, sales, operations) to ensure smooth orderprocessing - Maintain accurate records of customer interactions in CRM systems...
and live chat to guide the user in choosing the most suitable product and make the buying experience more effective; - Post-sales customer support via phone, e-mail, and live chat to check the order status and any issues related to the order (contacting...
Lavoro Order Processing a Treviso – Offerte simili: