and resolve any emerging problems that our customers might face with accuracy and efficiency.
Responsibilities
• Provide outstanding customer support by analyzing, processing, and responding to customer and sales team needs
• Process all customer orders...
and troubleshoot order-related problems with a solution-oriented approach.
• Processing Orders & Tracking Shipments – Assist customers with order status, modifications, and delivery updates.
• Maintaining Product Knowledge – Stay up to date on our products...
Customer Services Representative include the following: - Operational Efficiency:Achieve high Fill Rate On Time (FROT) and Order Accuracy rates while ensuring timely delivery cycles and error-free orderprocessing.
Support revenue recognition...
electronics products.
• Assist customers in navigating product features' specifications' and usage instructions.
• Manage orderprocessing' including order tracking' returns' and exchanges.
• Troubleshoot technical issues and provide clear solutions...
Provide knowledgeable guidance on product features' benefits' and usage.
• Assist with orderprocessing and ensure timely delivery of customer requests.
• Resolve customer issues and concerns with professionalism and care.
• Document customer interactions...
Deliver exceptional customer service in Italian via phone' email' and chat regarding health and wellness products - Assist customers with questions about product details' benefits' and proper usage - Handle orderprocessing' returns' and customer...
customers' ensuring they have an exceptional experience while using our grocery delivery services. Your fluency in Italian will be essential as you assist clients with inquiries related to order placements' deliveries' product availability' and any issues...
work week' 4 hours per day).
What you will do:
• Processing inquiries related to delivery status' returns' complaints or cancellation of an order
• Providing information about the company's products
• Cooperation with suppliers
• Redirection of customer...
speaking customers' helping them navigate our online retail platform and assist with their shopping needs. Your fluency in Italian will be crucial as you respond to inquiries about product availability' processing orders' handling returns' and addressing...