What you can expect Are you passionate about Customer Service Management and have experience in this area? We are looking for our new Customer Service OrderManagement to integrate our team in the Italian market! If you feel like this is up your...
customers. This job sits across the Deal Management and Order to Cash forming a critical part of the Customer Fulfilment Cycle. It delivers end-to-end customer support, from contract and account set-up, through to order and payment.
CSS provides Consistent...
Domestic Customer Service teams and work quickly to resolve any problems that pop up. - Achieve company performance targets: Make sure to meet our Key Performance Indicator (KPI) goals for things like order accuracy' EDI management' order delivery times...
responsible for OrderManagement, Touchless Support and Set-up, Dispute Management, Credit Management, ensuring invoices are correct and paid on time, building strong relationships, and creating partners (customers) for life, understand customer’s issues...
spend management principlesMonitor contract and contractor performanceBecome a fully embedded member of the CP group supporting Mobility AmericasPrinciple AccountabilitiesWork with stakeholders within Mobility to execute commercial work plans and deliver...
size and complexity:Deal Management (accountable for Bid and Tender, Contract Management, Pricing, Master Data, Data Integrity Management, enforcing company’s policy and contracts, Ensuring compliance)Order to Cash (responsible for OrderManagement...
will be responsible for the execution of the Category Management & Contracting Process (CMCP), including Contract Strategy, Tactics and Contract Management activities for the assigned portfolio.The stakeholders to collaborate with:Shell stakeholders...
business.Responsible for interfacing with customers and internal parties via email' phone' chat and case management tool. - Handle inquiries via phone' chat and email from customers and/or internal parties - Ordermanagement: order entry' price checking' order clearing...
Service Agent is the first point of contact for our external customers ON/OFF Trade and our internal stakeholders. He/She is responsible for customer relationship management' coordinating all requests and complaints' and is owner end-to-end of the order-to...
our team as a Customer Service Representative with Italian. Responsibilities: - Providing an excellent level of service via email and chat and making sure that the customer's request is answered and assisted accordingly' in order to contribute to an...
manage Customer post sales related tasks, covering order cancellations' claims management' order and delivery follow up' refund requests and escalations We'll be a great match if you: - Have a proficient or bilingual level of Italian and advanced English...
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