and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures...
and drive both service excellence and operational success in a dynamic, fast:paced environment.
Key Responsibilities:
• Manage restaurant budget and P and L, ensuring operational goals are met.
• Coach and mentor staff to deliver excellent customer service...
standards,
• Define the system's technical and functional requirements' ensuring integration between SAP and legacy systems,
• Ensure ongoing support for end users' managing reports through the company ticketing system (ServiceNow),
• Manage operational...
and resilient IT environment that aligns with our business goals and operational needs. Our team values innovation' continuous improvement' and technical excellence. We foster a culture of collaboration' learning' and open communication' and we stay ahead of...
customers' supporting cases and customer order claims' and resolving issues, - Making the customers feel valued' proactively following up on inquiries, - Challenging yourself for operationalexcellence' making BIC business targets yours.
What You'll Bring To...