Support the communication between customers and operation team where required
4. Collect, consolidate, and archive relevant data for reporting
5. Monitoring, tracking, and follow up of commercial activities
6. Support in market research (opportunities...
KMDB & runbook updates.
• Monitor Service Desk queues and act on the tickets, closing and re-routing as required to 2nd or 3rd level teams.
• Provides Incident support and resolution via Ticketing Tool.
• Device Break Fix, Fault Diagnosis, Repairs...
maintenance and overhauls, preparing and monitoring the maintenance budget, selecting the appropriate Wärtsilä network for maintenance execution, and controlling the scope, cost, and quality of maintenance jobs.
The preferred location for this position are...
Skills: Proficiency in Python and Go' with experience managing cloud infrastructure on AWS. - Monitoring and Data Visualization: Familiarity with observability and performance monitoring tools (e.g.' Grafana' Loki) to ensure operational insights...
Responsibilities include:
• Creating and documenting knowledge articles for the KMDB & runbook updates.
• Monitor Service Desk queues and act on the tickets, closing and re-routing as required to 2nd or 3rd level teams.
• Provides Incident support and resolution...
Azure' and the private cloud of our service provider - Use of current technologies and tools for continuous improvement and automation of system operation - Set-up' operation' monitoring and maintenance of the systems for the realization of the offered...