consistency, quality, monitoring stock levels, making requests for orders, and helping with menu planning. Responsibilities include but are not limited to: - Leading the kitchen team in the absence of the Executive Chef’s absence - Ensuring a first-in, first...
that guest rooms are maintained in excellent operational and aesthetic condition. - Develop, implement, and monitor preventive maintenance programmes for rooms and associated equipment. - Conduct regular inspections of guest rooms and identify...
are efficiently coordinated, accurately recorded and carried out in line with company policies and procedures. The role will also involve monitoring departmental performance, supporting maintenance projects, maintaining accurate records and ensuring...
required.
• Monitor guest satisfaction and proactively resolve any issues.
• Help with housekeeping whenever required—no task is beneath the manager.
• Ensure all operating procedures are followed consistently.
• Create and maintain a warm, welcoming...
and support junior chefs and commis chefs
• Follow food safety and HACCP procedures at all time
• Collaborate with the kitchen team to develop menus and daily specials
• Manage inventory, monitor ingredient freshness, and assist with ordering
• Maintain...
outlets during service periods, events, and high
• volume operations
• Deliver exceptional guest service and handle guest requests, feedback, and complaints professionally
• Monitor service standards and ensure compliance with hotel procedures and brand...
equipment is properly maintained and regularly inspected.
• Maintain high standards of cleanliness, safety, and hygiene.
• Monitor guest satisfaction and handle feedback professionally.
• Manage staff schedules, training, and performance.
• Support...
Lead, supervise and motivate the Guest Relations Team to deliver consistently high standards of service. - Establish clear objectives, standards and performance expectations for the team. - Prepare and monitor duty rosters, ensuring adequate coverage...
prepare dishes according to our menu.
• Ensure compliance with HACCP hygiene and food safety regulations.
• Work closely with colleagues and provide support during busy periods.
• Manage and monitor inventory and stock orders.
• Prepare ingredients...
Collaborate with the culinary team to develop and refine food and wine pairing menus • Assist in training and mentoring junior service staff on wine service protocols and product knowledge - Monitor and manage wine stock levels, placing orders and liaising...
regular inspections of guest rooms and public areas to ensure compliance with established quality standards. - Monitor room status and ensure effective coordination with Front Office for room availability and readiness. - Ensure VIP rooms, special...
maintenance issues or service improvement opportunities to the supervisor or Spa &, Wellness Manager. - Assist with appointment flow by coordinating with reception and arriving on time for all scheduled services. - Monitor stock levels of beauty products...
and beverage offerings
• Take accurate orders and communicate them clearly to the kitchen and bar teams
• Deliver food and beverages promptly, ensuring correct presentation and temperature standards
• Monitor guest satisfaction throughout their dining...
blinds, curtains etc…
• Manage stock of pantry and trolley.
• Adhere to the dress, appearance and conduct codes established by the hotel.
• Monitor the progress of trainees and keep the training Housekeeper informed.
• Adhere to Occupational Safety...
service, and standards.
Financial Management
• Develop and maintain all beverage recipes to meet budgeted cost of sale targets.
• Monitor Wine &, Beverage cost performance through regular analysis of stock, wastage and sales mix.
• Implement...