un'assistenza accurata.
• Garantire la risoluzione tempestiva dei problemi per mantenere la soddisfazione del cliente e collaborare con il Client ServiceManager per monitorare e analizzare i servizi forniti.
Requisiti:
• Laurea o titolo equivalente...
efficient IT service delivery by managing ticket escalation and resolution processes. - Offer support and guidance to stakeholders on IT best practices and system utilization. Systems &, Infrastructure Management: - Oversee company-wide IT integration...
Client ServiceManager to monitor and analyze services delivered.
REQUIREMENTS:
The ideal candidate has the following characteristics:
• Bachelor Degree or Equivalent
• Advisory and problem solving skills
• Excellent communication and relational skills...
wealth management technology and services for financial institutions around the world' including private banks and wealth managers' investment managers' as well as retail and neo banks. Our research led approach and continual innovation is powered by the...
e attitudine al problem solving
• Disponibilità a frequenti viaggi e trasferte
• Certificazioni di Project Management (PRINCE II/SCRUM/PMI etc.), IT Service Management (ITIL e/o COBIT) o altre (SAFe, DevOps, ServiceNow etc.) (opzionale)
• Un ambiente dilavoro...
Governance
• Eventuali certificazioni (Prince, ITIL v4, Togaf v9, Scrum o certificazioni AWS/Ms Azure/Google/Professional Cloud ServiceManager)
• Un ambiente di lavoro inclusivo, equo e che rispetta, incoraggia e valorizza le diversità
• Un contesto...
management solutions that support CIOs in digital evolution—from strategy to execution, from vision to real value. You will be part of a dynamic and stimulating environment, working with high-level clients in the financial services, energy, public, healthcare...