valore in ogni cosa che facciamo mettendo al centro le nostre persone.
Affidabilità, etica e innovazione sono i nostri ingredienti di successo.
Unisciti a noi per fare la differenza!
Siamo alla ricerca di una figura di SERVICE DELIVERY MANAGER...
Certificazioni professionali: PMI' ISIPM' IPMA' PRINCE2' ITIL' TOGAF' Scrum' AWS/Microsoft Azure/Google Cloud' Professional Cloud ServiceManager. - Esperienza nel disegno dei processi IT secondo le best practice ITIL e conoscenza dei principali strumenti di IT...
Randstad Digital Talent Services, divisione specializzata nella ricerca, selezione e formazione di profili ICT & Digital di Randstad Italia, è attualmente alla ricerca di un:
IT Demand Manager – (L. 68/99)
Il nostro cliente è un’azienda leader...
Nice to have
Certificazioni professionali: PMI(r), ISIPM, IPMA, PRINCE2, ITIL, TOGAF, Scrum, AWS/Microsoft Azure/Google Cloud, Professional Cloud ServiceManager.
Esperienza nel disegno dei processi IT secondo le best practice ITIL e conoscenza...
IT Operation Manager to lead the start-up and development of our NOC (Network Operation Center), contributing to the implementation of the new MOC - Managed Operation Center service. The ideal candidate will have a strong technical/operational...
available to the national scientific community.
The Human Technopole Foundation is looking for a Senior Virtualization Engineer to work within the Data Centre Facility.
Reporting to the Core ServicesManager, the successful candidate will be responsible...
users side or potentially over the phone or emails registering activities regularly in ticketing system; - Taking ownership of faults and managing them in a logical and methodical manner; - Correctly logging service requests, incidents and faults into...
GDPR, ISO 27001, normative sanitarie).
• Familiarità con i processi ITIL: Incident, Problem, Change e Asset Management.
• Esperienza nell’uso di piattaforme di ticketing e ITSM (es. ServiceNow, Jira Service Management, BMC Remedy).
• Capacità di gestire...
oriented and open-minded
• Knowledge of Service Now or any other tool for incident, problem, change and asset management
• Deep knowledge of ITIL processes especially incident, change, problem, asset management (ITIL Foundation certification is a plus...
users side or potentially over the phone or emails registering activities regularly in ticketing system;
• Taking ownership of faults and managing them in a logical and methodical manner;
• Correctly logging service requests, incidents and faults into...
tool utilizzati in ambito IT Governance
• Eventuali certificazioni (Prince, ITIL v4, Togaf v9, Scrum o certificazioni AWS/Ms Azure/Google/Professional Cloud ServiceManager)
Rappresentano un plus
• Esperienza nel disegno dei processi IT sulla base...
users side or potentially over the phone or emails registering activities regularly in ticketing system; - Taking ownership of faults and managing them in a logical and methodical manner; - Correctly logging service requests, incidents and faults into...
users side or potentially over the phone or emails registering activities regularly in ticketing system; - Taking ownership of faults and managing them in a logical and methodical manner; - Correctly logging service requests, incidents and faults into...
Principali responsabilità
• Supportare la reingegnerizzazione dei processi IT (es. Project Portfolio Management, Incident Management, Service Request Management, ecc.).
• Agire come Product Owner interno della piattaforma ITSM, fornendo linee guida...