and suggest process improvements to optimise work and improve customer service
Collaborate with other managers to standardise shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to...
excellence principles with a systematic approach to eliminate waste and increase productivity and efficiency. It is focused on identifying and eliminating processes that add no value to the product or service, while also streamlining remaining processes to...
clients.
Our recruitment process?
• Step 1: Interview with Talent Partner to get to know you better
• Step 2: Language Check
• Step 3: Interview with the Hiring Manager Qualifications Core Skills/experience
• Previous customer service experience is...
and Italian.
• Display active listening skills
• Efficient in managing call from a high-volume and fast-paced environment.
Quality and skills
• Interactive' customer service oriented with warm' cheerful and expressive personality.
• Customer focused and always...
Build a better world together with us! You have 80'000 hours in your career. This makes it your best opportunity to have a positive impact on the world. Together with us' you will make a difference - both for our clients and the planet.
We offer you...
retention in our client's services - Quickly grasp complex issues and identify underlying problems to facilitate prompt and effective resolutions - Maintain high satisfaction standards and consistently exceed customer expectations when managing bookings...
RESPONSIBILITIES AND END RESULTS
• Researching and reviewing company expenditure and usage of self-service tool known as MiVision.
• Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them.
• Outbound...
and working with a tight-knit team! - Deliver excellent customer service while troubleshooting and addressing technical' creative' financial and campaign setup related advertiser requests. Escalate the performance related questions internally' to the Account...
experience: improving processes and tools' managing feedback from team members and sharing it with the manager' reassigning tickets when necessary' checking stats for all teammates and ensuring objectives are met - Be a team player: have a global view of the...
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IT Service Manager in Provincia di Reggio Emilia
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