scope changes, identifying risks and devising contingency plans
• Pro-actively manage all communication with the customer and project’s stakeholders
• Improve internal project management processes and best practices through retrospective analysis...
schematics;
• Define, following customer requirements, HW customized design (architecture) and internal specifications;
• Interface with SW designers in order to achieve architecture implementation;
• Cooperate in the continuous improvement activities...
System & Information Security; Networking
Area of Interest
IT System Administration
Remote Working
Flexible remote working options possible
WHO YOU WILL WORK WITH
The IT team at Eurotech delivers technology solutions to internal customers...
quotation and order fulfilment phases. Customer Service Reps provide outstanding customer service' promptly and accurately when responding to internal and external customer requests. Key Responsibilities: - Play a key role within the implementation of new...
Work towards reaching targets as set out by client statement of work as well as internal targets Answer customers’ inquiries and troubleshoot or escalate technical issues that they face Follow standard diagnostic procedures with an emphasis on handling...
email and phone.
Requirements
• Italian native and advanced English
• Excellent communication and inter-personal skills both written and spoken
• User friendly PC skills: Office 365' CRM Database' and other internal platforms.
• A problem-solving...
Offer pre-sales support to customers by referring customers to local resellers / creating web orders' once customer's specific needs have been identified. Identify opportunities and escalate to the correct internal contact. Advise customers on the...
standards and targets. You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance. You will support technical and ad hoc project roll-outs' including...
language
• Communicative level of English language
• Very good communication skills written and spoken
• Problem solving skills and ability to communicate instructions clearly
• Customer service orientated
• Interest in technology and learning new skills...
cannot be resolved without internal support. - Become a master CRM user' proficient in updating fields' creating and managing Insertion Orders - Be part of a multinational Customer Care Team responsible for all European clients where collaboration...
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