service philosophy
• Ensure seamless interdepartmental communication to support operational flow
• Supervise daily F&B operations, including staffing, cleanliness, and service standards
• Monitor guest experience and satisfaction across all touchpoints...
customers. This role involves effective communication with both customers and internal teams through various channels' including email' phone' chat' and our case management tool. - Respond to inquiries from customers and internal parties via phone' chat...
and department budgets
• Participates in recruitment, training, and performance reviews
• Promotes upselling and cross-selling to boost revenue
• Leads internal meetings and attends cross-departmental sessions
• Monitors costs, revenue, and financial performance...
and maximum client satisfaction. - You will also have the chance to utilize your skills in different back-office tasks and grow professionally. - You will have continuous interactions with customers and internal stakeholders' therefore' effective communication...
and department budgets
Participates in recruitment, training, and performance reviews
Promotes upselling and cross-selling to boost revenue
Leads internal meetings and attends cross-departmental sessions
Monitors costs, revenue, and financial performance of the...
and reports required to achieve the project purposes. - Issue all the necessary reports' to inform the internal and external stakeholders on the project status (project periodical status reports' including costs and revenues analysis' and any other project...
years of relevant experience in freight forwarding or international shipping
• Strong communication skills with a service-oriented mindset
• Ability to build and maintain external and internal relationships
• Capability to explain logistics requirements...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customer satisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
Customer Service role' you are the voice of the company - supporting customers in their most urgent moments and ensuring their issues are resolved quickly and effectively. With friendly communication and fast solutions' you make sure they feel well taken...
for ensuring that all Health' Safety' and Environmental activities are managed in full compliance with applicable laws and in alignment with our internal HSE Management System. You will play a key role in driving the continuous improvement of our HSE...
B2B communication strategies' including email marketing. Accelerate Revenue Growth: Advise brands on how to leverage digital B2B capabilities to drive incremental sales and unlock cross-selling and upselling opportunities. Champion Best Practices...
collaboration with internal departments such as Logistics' Shipping' and Sales to ensure high-quality service delivery and dealer satisfaction. The position may require extended hours and occasional travel to support peak periods and for training purposes.
Your...
Investigate and resolve issues related to lost' delayed' or damaged shipments.
• Escalate complex cases to relevant internal departments when needed.
• Maintain up-to-date knowledge of the client's logistics services' policies and procedures.
• Document...
treasury and financial reporting. - Develop backend services and APIs in Java or Kotlin' enabling seamless communication between Business Central and internal or external platforms (booking' payments' data' finance systems).
- Collaborate with Product...
administration in managing the product line (lineplans' costing' forecasting' systems) - Assisting communication to the internal and external stakeholders on product' planning &, market information - Obtain/collate/analyze sell in and sell through data from...