offers Contribute to the development of communication programs and materials for use in business development Evaluate, recommend, and manage supplier and channel programs within the assigned market Contribute to the development of marketing campaigns...
business.Responsible for interfacing with customers and internal parties via email' phone' chat and case management tool. - Handle inquiries via phone' chat and email from customers and/or internal parties - Order management: order entry' price checking' order clearing...
and fluent in English (C1)
• Have excellent communication skills coupled with empathy and team spirit.
• Previous experience in Customer Service (preferably on the Hospitality industry)
• For non-EU residents' it is mandatory to have a valid work permit If...
Contribute to creating brand engagement for our Client.
We'll be a great match if you:
• Have a high level of Italian (C2) and fluent in English (B2)
• Are passionate about the entertainment and media industry
• Demonstrate excellent communication skills...
language
• Communicative level of English language
• Very good communication skills written and spoken
• Problem solving skills and ability to communicate instructions clearly
• Customer service orientated
• Interest in technology and learning new skills...
for our client We're a Great Match if You:
• Are a native or proficient Italian speaker (C2) and fluent in English (B2)
• Have a genuine enthusiasm for the entertainment and media sector
• Demonstrate outstanding communication skills, empathy...
support to other Care team members as needed, - Follows up on internal holds pertaining to credits processed on behalf of customers, - Intimately understand proper case handling process and can identify different business unit responsibilities.
What you'll...
cannot be resolved without internal support. - Become a master CRM user' proficient in updating fields' creating and managing Insertion Orders - Be part of a multinational Customer Care Team responsible for all European clients where collaboration...
different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy &...
should be escalated.
Supervision
• Minimum supervision is required but is readily available.
• On a regular basis' calls are monitored to provide information relating to the individual's performance.
Communication
• With customers of the client who work...
delivery,
• Managing information flow between internal and external customers,
• Quotation process and follow-up,
• Active management of customer queries,
• Issuing of credit notes for bonus payments and provisions,
• Managing customer queries and claims...