for our client We're a Great Match if You: - Are a native or proficient Italian speaker (C2) and fluent in English (B2) - Have a genuine enthusiasm for the entertainment and media sector - Demonstrate outstanding communication skills, empathy...
delivery, - Managing information flow between internal and external customers, - Quotation process and follow-up, - Active management of customer queries, - Issuing of credit notes for bonus payments and provisions, - Managing customer queries and claims...
delivery, - Managing information flow between internal and external customers, - Quotation process and follow-up, - Active management of customer queries, - Issuing of credit notes for bonus payments and provisions, - Managing customer queries and claims...
RESPONSIBILITIES - Provide a first-line response and be the point of contact for all customer queries. - Own and drive resolution through our Voice (Phone)' Email' and Chat channels with internal and external customers. - Primarily responsible for covering...
English - written and verbal - Experience analyzing data' trends and client information to identify product or service growth opportunities - Expert knowledge of MS Office (Outlook' Word' PowerPoint and Excel) - Excellent communication' collaboration...
Monitoring of blocked orders and ensuring block lifting in a timely manner to enable prompt product shipment and invoicing. - Handling queries and maintaining smooth ongoing communication with internal partners (Regional Office' Sales Force' Order to Deliver...
Convey best practice examples that drive ROI - Ensure Trustpilot becomes the value-adding partner in targeted accounts - Act as a trusted adviser' advocating client needs back to Trustpilot's internal support' product' engineering and sales teams...
support to other Care team members as needed, - Follows up on internal holds pertaining to credits processed on behalf of customers, - Intimately understand proper case handling process and can identify different business unit responsibilities.
What you'll...
Advanced computer literacy is required. ECDL Advance level certification would be considered a plus. - Excellent interpersonal' verbal' and written communication skills. - Well organized' self-driven' flexible and able to work in a high-volume' fast...
Advanced computer literacy is required. ECDL Advance level certification would be considered a plus. - Excellent interpersonal' verbal' and written communication skills. - Well organized' self-driven' flexible and able to work in a high-volume' fast...
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