Determine operational objectives by studying business functions' evaluating output requirements and formats - Collect' analyse and review Business Requirements for IT implementations - Develop scripts dedicated to the main identitymanagement systems using...
alerts) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure...
B Director to develop cohesive and productive goals for my department and establish procedures to achieve them. I will support an overall consistency of the Company's vision, quality/standards and develop concepts consistent with brand identity.
My...
it's the best-run businesses that make the world run better and improve people's lives. ABOUT THE ROLE The SAP Customer Success Management organization is aiming to create an industry-leading virtual digital customer engagement experience that provides...
and updating notes on the database
• Taking care of all customer complaints and escalating as and when necessary to senior management
• Assist senior management by identifying trends and issues
• Act as duty manager to aid effective running of the departmen...