The Reservations Agent must ensure that all incoming calls and emails are handled in a courteous and professional manner whilst ensuring efficient resolution of all guest inquiries for various hotel services and operations. Responsibilities...
and schedulingEnsure compliance with safety and sustainability standardsRequirementsPrevious experience in hotel or lodge management (preferably in Switzerland)Strong leadership, problem-solving, and communication skillsFluency in Italian and English (German or French...
special arrangements to enhance guest stays. Handle guest complaints efficiently and with professionalism. Coordinate with other hotel departments to ensure seamless service delivery. Maintain updated knowledge of resort facilities, local attractions...
in Italian and English' both written and spoken.
• Experience in customer service' preferably in the healthcare sector.
• Strong communication and interpersonal skills with a focus on customer care.
• Ability to manage inquiries effectively while maintaining...
comprehensive records.
• Work collaboratively with other banking departments to ensure seamless service delivery.
• Stay updated on banking regulations and product offerings to assist customers effectively.
Requirements
• Fluency in Italian and English' both...
improvement initiatives.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customer service' particularly in the social media or tech industry is preferred.
• Strong communication and interpersonal skills focused on...
keeping.
• Collaborate with various departments to ensure seamless customer experience and service delivery.
• Stay informed about changes in services' pricing' and policies within the transportation industry.
Requirements
• Fluency in Italian and English...
internal teams to ensure a seamless customer experience.
• Stay updated on industry trends and airline policies to assist customers effectively.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customer service...
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customer service' preferably within the food and beverage sector.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Capability to multitask...
customers accurately.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customer service' particularly in the telecommunications or tech sector is preferred.
• Strong communication skills with a focus on customer needs...
customer issues.
• Stay updated on product offerings and retail trends to provide informed assistance.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customer service' preferably in the retail sector.
• Strong...
and tourism.
• Assist customers with making reservations' providing information on hotels' tours' and local attractions.
• Handle questions regarding service options' availability' and pricing.
• Effectively resolve customer complaints and service issues with...
and experience in a similar or greater role in luxury hotels with proven results and including the following: * I hold a bachelor's degree in Environmental Management, Sustainability, or a closely related field. * I have at least four years of experience...
price positioning &, future market need periods.
• Support and execute market-wide strategy and promotion implementation.
• Ensure that the hotel sales strategies are effectively implemented in the systems.
• Ongoing Revenue System health-checks...
Mercier Consultancy Europe-Rieti, 25 km da Terni-bakeca.it-
and tourism.
• Assist customers with making reservations' providing information on hotels' tours' and local attractions.
• Handle questions regarding service options' availability' and pricing.
• Effectively resolve customer complaints and service issues with...