La risorsa sarà inserita all’interno del team dedicato al servizio di Customer Care e Technical Support H24 e si occuperà di fornire assistenza tecnica, a clienti su scala internazionale, identificando e diagnosticando problemi di natura applicativa....
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and respond quickly and effectively to requests received through the IT help desk ticketing
• Diagnose and resolve technical hardware and software issues
• Research questions using available information resources
• Advise user on appropriate action
• Follow...
ORIENTA S.P.A. - AGENZIA PER IL LAVORO ,filiale di Bari, ricerca per un'importante azienda cliente
JUNIOR IT HELP DESK
MANSIONE:
• Monitoraggio e Assistenza tecnica software tramite ticket management
• Troubleshooting operativo mediante...
documentation on various knowledge base articles and deployment procedures. Delivers Helpdesk reports on case information to management. Maintain accurate records of IT Fulfilment requests are kept. Other Duties: IT Store Control inclusive of physical...