What will you have to do?
• Comply with the strategy of experiences in the destination, offering customers unique services and products based on their preferences.
Efficiently manage all guest requests, applying upselling and cross-selling...
service as outlined in the service manual.
• Make guests feel comfortable and enhance the guest experience.
• Inform guests of specials and menu changes.
• Guarantee the clearing of tables and mise-en-place necessary for the next course.
• Respond...
and drinks.
Assess customers' needs and preferences and make recommendations.
Mix ingredients to prepare cocktails.
Check customers' identification to confirm legal drinking age.
Restock and replenish bar inventory and supplies.
Stay guest-focused and nurture...
service as outlined in the service manual.
• Make guests feel comfortable and enhance the guest experience.
• Inform guests of specials and menu changes.
• Guarantee the clearing of tables and mise-en-place necessary for the next course.
• Respond...
transactions in accordance with established procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest complaints
Make appropriate service recovery gestures...
service as outlined in the service manual.
• Make guests feel comfortable and enhance the guest experience.
• Inform guests of specials and menu changes.
• Guarantee the clearing of tables and mise-en-place necessary for the next course.
• Respond...
and enhance the guest experience.
• Inform guests of specials and menu changes.
• Guarantee the clearing of tables and mise-en-place necessary for the next course.
• Respond promptly and courteously to any requests.
What are we looking for...
highly experienced and strategic individual who can ensure the highest standards of operational excellence, efficiency, safety, and guest satisfaction.
Key Responsibilities
• Lead and manage the engineering aspects of major renovations, new developments...
steps of service as outlined in the service manual.
• Make guests feel comfortable and enhance the guest experience.
• Inform guests of specials and menu changes.
• Anticipate guests’ needs and exceed their expectations.
• Supervise the...
highly experienced and strategic individual who can ensure the highest standards of operational excellence, efficiency, safety, and guest satisfaction.
Key Responsibilities
• Lead and manage the engineering aspects of major renovations, new developments...
highly experienced and strategic individual who can ensure the highest standards of operational excellence, efficiency, safety, and guest satisfaction.
Key Responsibilities
• Lead and manage the engineering aspects of major renovations, new developments...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 properties located in the heart of the top Italian destinations, London, Paris...
Posizione Ricerchiamo un profilo giovane, dinamico e motivato alla crescita in grado di fornire assistenza a clientela straniera prevalentemente in lingua inglese: un lavoro dinamico e stimolante che permette di relazionarsi con clienti di varie...
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 properties located in the heart of the top Italian destinations, London, Paris...
Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff.
La figura ricercata si occuperà delle seguenti attività: Gestione dei...