Genesys is seeking a Senior Account Executive for the Public Sector in Italy. You will drive strategic growth across a defined portfolio of government and public services, expanding relationships and identifying digital transformation opportunities...
Genesys Cloud Services, Inc. is seeking a Principal AI Solutions Architect, Customer Success to bridge customer ambitions with AI transformation across the EMEA region.
You will lead discovery, design reference architectures, and drive adoption of...
Genesys Cloud Services, Inc. is seeking a Senior Account Executive for its Enterprise division in Rome. This individual will be responsible for managing and growing strategic Enterprise accounts while engaging with C-level executives to drive cloud...
Genesys is seeking a Principal AI Solutions Architect, Customer Success for the EMEA region. You will bridge customer strategy and technical delivery, guiding AI transformation across CX ecosystems, data, and cloud platforms.
The role emphasizes...
A leading technology company is looking for a Senior Account Executive – Enterprise to drive growth within large Enterprise accounts in Italy. The successful candidate will manage a strategic portfolio, engage with C-level stakeholders, and lead...
Genesys is seeking a Principal AI Solutions Architect in Customer Success to bridge customer ambition and AI transformation across the EMEA region from Italy. You will partner with CX Advisors and stakeholders to identify valuable AI use cases...
Genesys is seeking a Senior Account Executive for the Public Sector in Italy. You will drive strategic growth across a defined portfolio of government and public services, expanding relationships and identifying digital transformation opportunities...
e Call Manager
Presidio delle tematiche relative a infrastruttura Contact Center Genesys
Presidio delle tematiche relative a Call Manager CISCO
Supporto al responsabile fonia workplace del cliente nella gestione operativa quotidiana
Requisiti...
Genesys is seeking a Senior Account Executive for the Public Sector in Italy. You will drive strategic growth across a defined portfolio of government and public services, expanding relationships and identifying digital transformation opportunities...
e delle trattative tramite CRM (CAS Genesys) ed ERP (SAP)
• Collaborazione con il team interno e con il Service Manager per lo sviluppo della rete di officine
• Monitoraggio dei concorrenti e delle tendenze di mercato per il raggiungimento dei target aziendali...
con Tableau e Foundry.
• Conoscenza delle piattaforme Salesforce e Genesys.
• Esperienza in ambito AI Analytics, Text Analytics e automazione degli insight.
• Familiarità con strumenti e metodologie di data governance e data quality.
Requisiti linguistici...
esistente e sviluppo di nuove opportunità commerciali nel territorio assegnatoVisite in presenza, presentazioni tecniche e negoziazione delle condizioni economicheAggiornamento delle anagrafiche e delle trattative tramite CRM (CAS Genesys) ed ERP (SAP...
piattaforme come Genesys, Amazon Connect, Salesforce, Dynamics;
• Analizzare processi aziendali e Customer Journey per identificare opportunità di miglioramento e innovazione;
• Supportare la raccolta e formalizzazione dei requisiti di business e funzionali...
e integrazioni framework LLM/RAG; - integrazioni con barra telefonica di Salesforce/Zendesk/Genesys.
Perché unirti a noi:
• lavorerai su progetti ad alta complessità e impatto reale;
• possibilità di incidere sulle scelte architetturali (es. transizione verso...
Genesys Cloud Services, Inc. is seeking a Senior Account Executive for its Enterprise division in Rome. This individual will be responsible for managing and growing strategic Enterprise accounts while engaging with C-level executives to drive cloud...