Key Responsibilities
1. CRM Campaign Management: Oversee and manage the implementation of CRM marketing campaigns, ensuring they align with the planning and business objectives and local market needs.
2. Collaboration with Headquarters: Interact...
parametrizzazione e customizzazione del sistema ERP (preferibilmente Microsoft Dynamics / Business Central)
• Gestione delle interfacce tra ERP e altri sistemi aziendali (MES, CRM, BI, ecc.)
• Coordinamento con partner esterni per attività di sviluppo, test...
responsabilità:
• È responsabile dell’architettura, della gestione strategica, dell'ottimizzazione e dell'aggiornamento continuo delle piattaforme CRM dei Clienti (es. HubSpot, Salesforce, Dynamics 365, Zoho, SugarCRM), con un focus sull'integrazione...
a hands-on, execution-focused approach.
• Skilled in CRM tools and marketing automation platforms (experience with Microsoft Dynamics is a plus).
• Excellent project management and leadership capabilities, with the ability to coach and grow team members...
delivering quick and effective solutions.
• Ensure all communications reflect Venchi’s tone of voice, while identifying and understanding different customer profiles.
• Support the day-to-day management and continuous improvement of our CRM ticketing system...